Why we do what we do

Launched in 2017, Brightwork Health IT brings together a diverse team of industry-leading experts — thought leaders and subject-matter experts who have solved some of the most complex healthcare implementations. By aligning our deep domain expertise with our robust partner ecosystem, we’re able to deliver exceptional, enterprise-level value, insights, and functionality to all healthcare organizations, no matter their size or scope.

Today, we work with some of the most innovative and influential healthcare organizations in the world, including Kaiser Permanente, Multicare, Summa Health Systems, and many more. These trusted hospital systems, agencies, networks, and care providers come to us with their big-picture challenges and next-level goals — and, together, we build out comprehensive, cost-effective solutions that meet and exceed expectations.

Our Brightwork consultant quickly built rapport and became a trusted advisor to her clients, as well as a great client advocate. She was a strong ‘right hand,’ a nimble executive arm, and could shift gears quickly.” 

Our Brightwork consultant could anticipate a need, anticipate a fear, and assure those or deliver a service in a way that addresses those fears without them having to name them. When you work with Brightwork, you get laser focus on outcomes.”

Shannan Epps

Founder & CEO

Recognized as an industry thought leader, strategic advisor, and creative consultant, Shannan utilizes her unique insight and expertise to collaborate with executives and leadership teams to achieve their most critical objectives.

As a former executive and system director, Shannan has significant experience building partnerships, fostering trust, collaborating with diverse teams, and advocating for clients. With her project management background and talent for spotting and mitigating risks, Shannan has become a trusted advisor for some of the largest healthcare and IT providers, including Fortune 500 companies and global-leading innovators.

Now, as a team builder, mentor, speaker, author, and entrepreneur, Shannan has become a leading voice in business strategy, risk management, system implementation, and change management. Outcome-driven and unwaveringly focused on her clients’ success, Shannan continues to support our clients through their transformations, supporting every step of the discovery, planning, and implementation processes.

When she’s not supporting our clients and partners, Shannan can be found on the water, in her classic fishing trawler, Happy Our, or spending time with her teenagers, rescue pups, and lovely wife. Together, they love traveling, eating, and enjoying the arts.

Samantha Haney

President, SPARC Academy

In her role as SPARC Academy President, Sam leads a large-scale dynamic, and talented team in building innovative healthcare education courses using modern technology to meet the end user’s needs. SPARC Academy is an asynchronous virtual training course that accelerates and operationalizes learners to help them return to their prime directive as quickly as possible with the knowledge and skills to help them succeed.  

Before Brightwork, Sam poured every ounce of her enthusiasm for the world of andragogy, or adult learning, into the success and vision of Waypoint Ventures. As a founding principal, she was responsible for seizing creative opportunities while easing clients into newness with an excellent blend of self-paced, instructor-led, and community learning ethos.  

With 20+ years of impactful training projects developed and delivered for prominent companies such as Microsoft, Sam adds immeasurable value to Brightwork’s EHR e-Learning product, SPARC Academy. Her empathetic leadership style balances a forward-thinking mindset and respect for organizational stability.  

An alumnus of The Ohio State University and former Peace Corps Volunteer, Samantha now splits her time between Seattle, WA and Kona, HI. She loves being in, on, and around the water, is a certified U.S Coast Guard captain and sailing instructor, pilots and races sailboats regularly, and is an accomplished open-water swimmer. 

Paul Anderson

Vice President, Technology & Innovation

Paul is a practiced healthcare CIO and IT executive, with a deep skill set in organization development and leadership. Adept at technology service delivery, strategy development, organization redesign, team building, and IT operations, Paul is also an expert in large-scale EMR (Epic, Cerner, Meditech) implementation, system mergers, and change management plans. Paul brings 35 years of experience crossing software, insurance, healthcare, and energy industries, offering clients an encyclopedic knowledge source, a gifted collaborator, and an IT thought leader who understands their needs and exceeds their expectations.

When he’s not at work, Paul enjoys triathlons, golfing, and skiing, but most of all, spending time with family and friends.